Knowledge Management

Coming Ready or Not: Social-Media, Crowd-Sourcing & Knowledge Management Strategy

Coming Ready or Not: Social-Media, Crowd-Sourcing & Knowledge Management Strategy

A blog by Martin Erasmuson.

The ‘Gone-Viral’ nature of Social Media is now typical of the general business environment.  Rather than relying solely on corporate KM systems, organisations must create a culturefor discovery of the information they need, when they need it.  That needs to work in concert with deep agile capability to VERY quickly pivot resources to respond to (name today’s crisis here) along with a heuristic, ‘good-enough-is-perfect’ attitude.  

I know we know that – What is a Knowledge Management System Pt II

I know we know that – What is a Knowledge Management System Pt II

A blog by Martin Erasmuson.

Do many organisations suffer from Organisational-Dyspraxia?  Dyspraxia typically refers to a developmental coordination disorder that disrupts brain messages, with many sufferers having difficulty organizing their time or recalling information from their memory centres. 

What is a Knowledge Management System?

What is a Knowledge Management System?

A blog by Martin Erasmuson.

What is a Knowledge Management System?  Or more precisely, what is a Knowledge Management System today?  Many folk in the KM game can likely recall being part of ancient (20th Century) KM initiatives that might have included: an electronic document & records management system (EDRMS), Knowledge-Base, content management system (CMS) and possibly hard copy records management (RM) to name a few.  Notably, back in the day, these were invariably on-premise systems and likely not integrated.  Even pre-2000, establishing the ROI of such systems was difficult but at least the on-premise costs and over-heads were relatively straightforward.

So back to the question: ‘What constitutes a Knowledge Management System today’?  And assuming it is possible to answer that question, ‘How would you go about establishing the ROI of such a system’?