Our customers.....

Ministry of Civil Defense & Emergency Management

The New Zealand (NZ) Ministry of Civil Defense & Emergency Management (MCDEM) provides leadership in reducing risk, being ready for, responding to and recovering from emergencies. It manages the NZ Central Government’s response and recovery functions for national emergencies, and supports the management of local and regional emergencies.

The problem:

For MCDEM, answering even basic questions like “how many people are affected” or “what infrastructure is impacted” have in the past  proved difficult to answer.  Previous ‘solutions’ were typically technology/software-based but were hamstrung by a lack of usable data.  The NZ Public Sector holds large amounts of data but has acknowledged it is not being shared effectively, there is a lack of knowledge as to what data are available, where, and how one can access them. 

The Canterbury Earthquake Recover Authority (StratSim client CERA below) faced similar challenges.  StratSim partners Martin Erasmuson and Stephen Ferriss were the architects of the CERA Spatial Data Infrastructure (Download the CERA SDI Whitepaper here) which largely resolved those data access and use issues.  MCDEM were interested in emulating the wide-ranging functionality and business value delivered by the CERA SDI.

The Solution:

StratSim is establishing for MCDEM an information infrastructure for the real-time discovery, access and use of the data necessary for Emergency Managers, Planner, Government Agencies, Emergency Service NGO’s and the Public in planning for, responding to and recovering from an emergency.

Starting in 2017, StratSim completed a review of MCDEM outcomes centred around what Emergency Planners call the ‘4Rs’: “Reduction, Readiness, Response and Recovery”.  The StratSim-developed approach involves putting yourself in the shoes of the user, an Emergency Manager, and developing User-Stories around the questions they might have and the actions they must take.  Our approach then considers the information to support those User Stories that StratSim creates with “Standing Information Needs (SINs), Essential Elements of Information (EEIs) before mapping the supporting Information-Supply-Chains. Information-Supply-Chains are a simple but powerful methodology that conceives of data as raw materials and then maps the steps (organisations, people, processes and systems) that transforms that data into the business-ready information Emergency Managers need.  


Education Payroll Ltd

Education Payroll Limited (EPL) was formed by the NZ Government in July 2014 following the disastrous payroll upgrade project for the NZ Ministry of Education led by Australian company, Talent2.

EPL are responsible for the biggest payroll in NZ, paying around 90,000 teachers and support staff in 2,500 schools every fortnight to the tune of $170 million per pay period or $4.4 billion per annum.

The challenge:

EPL inherited a system with significant shortcomings, doing an extraordinary job in stabilising the payroll system.  That necessitated solutions which ultimately created technical debt, including a somewhat haphazard information architecture.  Looking to address that, EPL turned to StratSim Ltd.

The solution:

EPL IMF cropped.jpg

StratSim Ltd used their Information Management Framework model (pictured) as the context for a current-state assessment of EPLs information architecture.  That looked at Governance; maturity of structured and unstructured data practices; analytics and BI capability, IM policy development/ implementation and business process management.  StratSim Ltd then developed for EPL an Information Management Strategy and Roadmap to support their vision and journey to becoming “a world class organisation recognised for customer service and performance excellence”.


Regenerate Christchurch is a joint Crown/Christchurch City Council entity established to lead the regeneration of Christchurch City following the devastating earthquakes of 2010 and 2011.  Key areas of focus for Regenerate are the Central City, the Residential Red Zones and New Brighton.

The challenge:

Regenerate Christchurch must work with several key stakeholders from the Community, Council, Business, agencies and partners to identify opportunities and formulate and implement plans to successfully ‘regenerate’ Christchurch City.  The stakeholders are diverse, as are the challenges with multiple demands, moving parts and potential solutions.

The solution:

The StratSim Team lead by Stephen Ferriss worked with Regenerate in designing and implementing a cost effective spatial information framework that dynamically pulls existing data from a range of agencies.  The StratSim solution offers the Regenerate Team a straightforward, on-demand decision support and business intelligence capability.


Auckland Council

The Challenge:

Auckland; New Zealand’s largest city, is projected to account for three-fifths of New Zealand’s population growth between 2013 and 2043.  To ensure effective integrated planning, Auckland Council, Central Government agencies and infrastructure providers require collaboration and compatible growth forecasts at different spatial and temporal scales across the region.  In the face of this constantly changing environment, a cross-agency steering group contracted StratSim Ltd to undertake an analysis of the information landscape that spans the various agencies involved or with an interest in Auckland’s future growth.  Our goal was to identify options and their feasibility for improving growth modelling and planning outcomes across all agencies.

StratSim solution:

StratSim captured a snapshot of the information-supply-chains within Auckland Council and 12 different agencies involved in planning and implementing a diverse range of infrastructure and services across the Auckland Region.  With the project team, StratSim identified a range of adaptive strategies that will provide the wider Auckland agency-group the capability to successfully identify and respond to continuous change.



The Canterbury Earthquake Recovery Authority (CERA) was the New Zealand Government Agency established in April 2011 to coordinate response and recovery efforts following devastating earthquakes in September 2010 and February 2011.

The Challenge:

In the early weeks and months of CERA, such was the chaos and complexity on the ground, no-one could tell you their information requirements for tomorrow; let alone in a month or two.  Suffice to say that once they knew what they wanted, they'd want it almost immediately.  THAT statement itself was the requirement; 'an information infrastructure that could provide discovery, access and use of any relevant information to the earthquake recovery effort'.

The solution:

StratSim founders, Martin Erasmuson and Stephen Ferriss were instrumental in the design, implementation and management of the CERA spatial data infrastructure (SDI).  This provided for the discovery and access of over 4,000 data-sets from 80 secure and public data services including 10 separate imagery services from 14 public and private sector organisations.  That included a variety of simple and specialist tools accessible on any desktop or mobile device.  

The CERA SDI won the Technical Excellence category of the New Zealand Spatial Excellence Awards: 

Download the CERA SDI Whitepaper. 



Transpower is a New Zealand Government State Owned Enterprise (SOE) that owns and operates the NZ National Electrical Grid – or high voltage transmission network.

The challenge:

Transpower’s challenge was a legacy as-built infrastructure system originally designed for hard-copy plans and drawings.  Transpower staff, consultants and contractors, located all around New Zealand need to find and access as-built plans anywhere; anytime. 

The solution:

A secure, spatial and metadata-driven infrastructure information solution accessible to authorised staff and contractors.