In spite of a desire to innovate and thrive, why do many organisations stagnate and some fail?
A blog by Martin Erasmuson.
On one level, we understand we are operating in an increasingly dynamic business environment. Indeed, we seem comfortable with continually adding-to, changing, removing, ‘tweaking’ three of those four organisational dimensions; information, process and technology elements to meet those constantly changing business needs; but get stuck on organisation structure. That always seems to require the classic ‘restructure’ with all the heartache and disruption that comes with it. Why is that? Why can’t the way we organise our people to be as agile and adaptive as those other three elements?
A blog by Martin Erasmuson
There is a natural tension between expediency and thought-out decision making. In that sense information-debt is not necessarily bad. I’ve blogged before about adaptive-strategies and a ‘Good Enough is Perfect’ approach. On a personal level, I’ve used the company credit-card tactically for ease of accounting or while waiting for company invoices to be paid. So, debt is not bad per se. Sometimes a heuristic method is appropriate and necessary, acknowledging that a particular solution is not guaranteed to be optimal or perfect, but is sufficient to move a project forward, while acknowledging there is likely to be a ‘debt’ once the optimal solution is discovered and re-work is necessary.
A blog by Martin Erasmuson.
The ‘Gone-Viral’ nature of Social Media is now typical of the general business environment. Rather than relying solely on corporate KM systems, organisations must create a culturefor discovery of the information they need, when they need it. That needs to work in concert with deep agile capability to VERY quickly pivot resources to respond to (name today’s crisis here) along with a heuristic, ‘good-enough-is-perfect’ attitude.
Western Governments and organisations have spent decades evolving policies, statutes and by-laws into layers of bureaucracy for everything imaginable; and a few ‘unimaginable things as well. For example; in the UK, “it is illegal to import potatoes into England and Wales if you have reasonable cause to suspect that they are Polish” (it’s the ascent that gives them away) or; in July 2013 a law was passed in China that states “it is illegal for adult children to ‘not’ visit their parents ‘often’” with a footnote that “they are also required to attend to their parent’s spiritual needs” (Wow – though technically they did invent zen).
I was struck recently by how many organisations have forgotten how to use the three best communications and information gathering devices on the planet; our eyes, ears and tongues. We’re relying instead on a plethora of gadgets in an attempt to glean what is going on within our organisations and the wider world. This was underscored for me recently; and possibly ironically, by the linked story on a New Zealand news website of a NZ school that has erected a sign warning drivers to look out for texting teenagers. The presumption being of course that they’re not paying any attention at all to what is going on around them. The story made me smile; with perhaps just a hint of smug condescension.
I still meet the odd business-as-usual (BAU) ‘Digital Transformation Denier’. Frankly I think the jury is out. The digital transformation wave is hitting the beach now. The question; in my view, is not ‘is it happening’ but rather ‘do I want to be on the wave or left behind’? The key question then is ‘how to catch the wave’? This blog is directed at that last question.